About This Course

In the United States alone, an estimated 20 million people are part of the LBGTQ+ community. Due to prosecution and violence, global rates are harder to confirm, however, it’s clear that people of the LGBTQ+ community exist everywhere. But, many never disclose their identity. Why?

Hate crimes against LGBTQ+ individuals are on the rise, comprising 16.7% of all hate crimes. 54% of queer people hide their personal relationships due to fear of discrimination. 31% of LGBTQ+ professionals in the United States have faced blatant discrimination or microaggressions at work. And, among those aged 18 to 34, 25% feel they’ve been intentionally passed over for career advancement opportunities because they are “out” in the workplace. 

In the midst of shifting demographics, it’s paramount that organizations and individuals invest in the education and changes necessary to make the workforce – and society – more inclusive to LGBTQ+ individuals.

Throughout this course, we’ll cover LGBTQ+ fundamentals, tips for allyship, and best practices for inclusive language, so that you can feel confident in respecting, supporting and interacting with your LGBTQ+ colleagues, friends, family members, and associates, creating more inclusive and welcoming environments in the process.

Course curriculum

    1. Why This Matters

    2. Learning Objectives

    3. What Does LGBTQ+ Stand For?

    4. How Does Sexual Orientation and Gender Identity Inclusion Benefit Organizations?

    5. Sex, Gender Identity, and Sexual Orientation

    6. Common Sexual Orientations and Gender Identities

    7. Personal Story: The Erasure of Bisexual Identities

    8. What are Pronouns?

    9. The History of LGBTQ+ Rights in the United States

    10. Looking Forward

    11. LGBTQ+ Rights Around the World

    12. DEI from a Global Perspective

    13. Inclusive Communication & Interaction

    14. A Reminder About Intersectionality

    15. Active Allyship

    16. Calling In v. Calling Out

    17. Inclusion in Action

    18. Inclusion in Action: How to Respond to Anti-LGBTQ+ Discrimination

    19. Inclusion in Action: How to Ask for Someone’s Pronouns

    20. Inclusion in Action: How to Act as an Ally When a Coworker Comes Out

    21. Inclusion in Action: What to Say When a Coworker Tells You They’re Transgender

    22. Inclusion in Action: LGBTQ+ Employees in Customer-Facing Roles

    23. Inclusion in Action: Pride Washing

    24. Inclusion by Job Function

    25. Inclusive Practices for the Frontline Worker

    26. Featured Resource: Best Practices Guide to Inclusive Marketing

    27. Inclusive Practices for Managers: Affinity Groups

    28. Featured Resource: The Anatomy of an Employee-Led DEI Group: ERGs, BRGs, and More

    29. Personal Story: ERG Inclusion

    30. Personal Story: ERG Allyship

    31. Inclusive Practices for Managers and Executives: Mentorship and Sponsorship

    32. Inclusive Practices for Executives

    33. Personal Story: Inclusive Hiring

    34. Additional Resources for Continued Learning

    35. Conclusion

    36. Key Terms

    37. Quiz

    38. Resources

    39. End of Course Survey

About this course

  • $79.00
  • 39 lessons
  • 1 hour of video content


Gives me hope

Rebecca Blum

Thank you so much for sharing the program with me! I spent time yesterday and today going through it and it really is amazing. My oldest child is transgender and we are trying to wrap our brains around what the world is going to be like for him when he's ready to enter the workforce. This program actually gave me some hope.

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We are also a Certified Association Executive registered provider, meaning all programs on this site meet the requirements for fulfilling the professional development requirements to earn or maintain the Certified Association Executive credential.


  • Who is this course for?

    This course is for those seeking to better understand basic LGBTQ+ terminology, language, and statistics. It is also for people who want to become better allies to the LGBTQ+ community in and outside of work.

  • How long does it take to complete the course?

    On average, this course takes learners 2 hours to complete.